How to avoid moving scams
Most movers are honest, but a few cause serious harm. The warning signs are consistent and easy to spot if you know what to look for.
Red flags
Be wary of someone who insists on cash only, will not provide a written quote, asks for a large deposit or raises the price once the van is loaded. A very low quote with no detail is another warning.
- Cash only, no paperwork
- Large upfront deposit
- Price changing on the day
Check the details
Get the quote in writing, with the vehicle, crew and what is included. Make sure the person who arrives is the person you booked and the vehicle matches.
Protect yourself
Pay through a method you can trace, keep screenshots and receipts and never hand over valuables to be carried. Keep documents and jewellery with you.
If something goes wrong
Photograph everything, write down what was said and contact your payment provider and the platform you booked through. Report fraud to the proper authorities.
Frequently asked questions
Is a deposit always a red flag?
Not always, but it should be modest, in writing and traceable.
What should I do if a driver demands more money?
Do not hand over valuables. Stay calm, take photos and contact support.
Related guides
- How to Book Your MoveHow booking a man and van works: send your move details, review your fixed quote, confirm, and prepare for collection.
- Contact Man With Van AppContact Man With Van App. For a new move include the addresses, date and item list. For an existing booking include your reference.
- Choosing a man and van app: what to compareComparing man and van apps and sites? Use this neutral checklist for price clarity, vehicle details, cover, cancellations and how disputes are handled.
Ready to plan your job?
Go straight to the quote form. A quote request does not reserve a driver.