Collecting auction lots with a van
Auction houses set their own collection windows and many charge storage if lots are left. A short plan keeps you from paying for time you did not need.
Read the collection terms
Check the date range, the opening hours and any identification you need to show. Lot numbers and the invoice usually release the goods.
- Collection dates and hours
- Lot numbers and invoice
- Photo ID if required
Know what you are carrying
Lots may be heavy, delicate or in several parts. Look at the catalogue photos, ask the house for dimensions and check the route at your own address.
Loading at the venue
Some houses have porters, others do not. Do not assume help is available; ask the auction house and tell the driver.
At your door
Agree where items will be placed and whether anything needs to be assembled. Inspect and photograph items on arrival.
Frequently asked questions
Can the driver collect without me?
Only if the auction house allows another person to collect. Confirm its policy first.
What if a lot is damaged?
Raise it with the auction house promptly and keep your photographs. For anything in transit, contact support.
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Ready to plan your job?
Go straight to the quote form. A quote request does not reserve a driver.